1. Customer orders
Cart, coupons, substitutions, rewards, and notes are captured in checkout.
Pickup & Delivery
Customers schedule a window, staff gets a clear queue, and shoppers receive SMS updates from order placed to ready at curbside.
Cart, coupons, substitutions, rewards, and notes are captured in checkout.
The pickup queue sorts orders by window, department, and out-of-stock risk.
Customers get quick status messages when orders are being packed or ready.
Curbside pickup and local delivery support clear instructions and proof of completion.